We stand behind the quality and reliability of our products and services. If you encounter any issues with your purchase, please contact our customer support team within 14 days of your purchase. We will work with you to resolve the issue, and if we are unable to do so, we will provide a full refund.
We offer an activation guarantee for our digital account products. These products are guaranteed for the duration of their activation period. If you experience any problems during this period, please contact our customer support team for assistance. If we are unable to resolve the issue, we will provide a full refund.
If you are not satisfied with your purchase, we offer an exchange policy for eligible products. Please contact our customer support team within 14 days of your purchase to initiate the exchange process. We will work with you to find a suitable replacement product, and if there is a price difference, we will either issue a refund or ask for additional payment.
We offer a return policy for eligible products within 14 days of your purchase. If you would like to return your product, please contact our customer support team to initiate the return process. Once we receive your returned product and confirm that it is eligible for a return, we will issue a refund for the purchase price of the product. Please note that the cost of return shipping is the responsibility of the customer.
Please note that some products, such as accounts and licenses, may not be eligible for exchange or return due to their digital nature. We will clearly indicate on the product page if a product is not eligible for exchange or return.
Thank you for choosing Hayta for your digital product and service needs. We are committed to providing the best possible customer service and support, and we look forward to serving you now and in the future.